Street Lighting

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Street Lighting
The Street Lighting unit of the Traffic Operations Division is responsible for the evaluation, design and coordination of installation for all new street lights within the City of Salisbury. 

Reporting Street Light Malfunctions
If there is a street light that is malfunctioning, it is easy to report. Please call (704) 638-5213 with the closest property address and the nature of the malfunction.

If there are multiple lights near the same physical address Duke Energy would prefer you mark the pole with a ribbon or tape to better assist the crew that performs the repairs in the daytime, however, this is not a requirement. Upon receiving your notification we will report the malfunction to Duke Energy. If this problem is not corrected in three to five business days please call us back and we can investigate the reason for delay in repair.
 
Reports may be made with Duke Energy directly by either calling (800) 777-9898 or completing their online form. Please be aware that reports made directly to Duke Energy cannot be tracked by City Staff.
 
Requesting Additional Street Lighting
Do you feel like your street or neighborhood is too dark? You can request your street or neighborhood be evaluated for improved street lighting by contacting the City's Street Lighting Technician at (704) 638-5213. 

The City of Salisbury’s Street Lighting Policy uses nationally recognized design guidelines to establish appropriate street lighting levels. If City Staff determines that street(s) are below policy guidelines and that it is feasible to make such improvements, a petition will be provided for your use. Once you have collected the signatures of at least 2/3 of the property owners (not tenants) return the petition to the Street Lighting Technician.

The petition process is in place to ensure the majority of property owners in the affected area want the additional street lighting. In designing a new lighting system, an attempt is made to utilize existing utility poles and minimize the installation of new utility poles.

When a lighting design is created it will be released to Duke Energy for installation. Duke Energy will notify the City upon completion of the installation and a field check of their work will be made.
 

 Contact Information

 
City of Salisbury
Traffic Operations

203 West Franklin Street
Salisbury, NC 28144
(704) 638-5269

Hours of Operation
7:30 a.m. - 4:00 p.m.
Monday - Friday

Street Lighting Technician
Vickie Eddleman
(704) 638-5213
vtrou@salisburync.gov