Fees and Customer Service

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Stormwater Service Fee​
The City of Salisbury Stormwater Utility and associated service fee are a result of an unfunded federal mandate that raised the standards for local municipalities regarding stormwater removal. The Stormwater Utility in Salisbury, established in July 2012, will overhaul the stormwater infrastructure within City limits and create cleaner water for our community in an effort to preserve the overall health of our physical environment.

Residential Stormwater Service Fee
The Stormwater Service Fee is billed to residents at a rate of $4.25 per month. This fee is based on one ERU, or equivalent residential unit, which is 2,500 square feet of impervious surface. This figure was determined by mapping of the City and the determination of 2,500 square feet being the median amount of impervious surface at each residence in the City.  

Business  Stormwater Service Fee
The Stormwater Service Fee will be billed to businesses on a tiered system based on the amount of impervious ERU’s on the businesses property. The tiered system is set up as follows:
Business 1 (Median/Typical)
o ERU = 1-5
o Fee = $10
Business 2 (Averaged/Skewed)
o ERU = 6-25
o Fee = $25
 
Business 3
o ERU = 26-50
o Fee = $75
 
Business 4
o ERU = 51-100
o Fee = $150
 
Business 5 (outliers)
o ERU = 101+
o Fee = $300
 

 Contact Information

 
City of Salisbury
Stormwater Utility
210 West Franklin Street
Salisbury, NC 28144

Hours of Operation
7:30 a.m. - 4:00 p.m.
Monday - Friday

Stormwater Customer Service and Service Fee Questions
(704) 638-5300
 

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